Terms and conditions

 

1. ORDERING

All prices on the website are inclusive VAT

All prices on the website include all taxes, duties etc. They do not include any customs/import charges that might be added after we've shipped the item. 

Agreements in relation to our website can be made in the following languages: Danish, English.

Aleacreations.com is open 24 hours a day, so you can almost always buy our products. However, on occasion the website may be closed for maintenance. It is only possible to buy products when the shop is open and can be accessed.

To shop on Aleacreations.com you must be 18 years of age or over and have a valid payment card that we accept. If you are under 18, you can still purchase goods as long as you have your parent or guardian’s consent or have the legal right to shop online.

Choose the items you wish to purchase and put them in your “shopping cart”. You can change the contents of your cart at anytime until you are ready to order. You can also always check the content and prices of the items.

Any extra payments for delivery, payment card charges etc., will be calculated before you are ready to pay.

When you are ready to order, click “Pay”, enter your name, address, email, telephone number and payment form. You can also choose the method of delivery.

You can change the content of your shopping cart at any time right up to when you are ready to click “Confirm order”

When you have ordered an item from us, you will receive a receipt, which is also confirmation of your purchase.

 

2. Quality

Please notice that these dices are handmade and we cannot guarantee perfect balance. Please expect minor imperfections, such as ueven sanding or chipped corners. Our dice are made using a pressure pot, so bubbles will be minimal but can occur.

3. PAYMENT

We offer Paypal as our only method of payment.

 

4. DELIVERY

Your goods will be dispatched within 1-7 working days as a single delivery. Please note that goods are available subject to availability and some items may be sold out at the time of ordering.

 

5. Shipping

All orders will be shipped in a bubble envelope

We offer two shipping methods:

Standard Shipping:

  • Estimated arrival time is 6-15 weekdays.

  • We do not offer insurance or refund for lost parcels.

Tracked Shipping

  • Estimated arrival time is 2-5 weekdays.

  • Tracking number will be provided.

  • If the parcel is lost we offer a refund.

 

6. RETURN POLICY

We do generally not accept returns.

However if you are dissatisfied with the quality of your purchase, you are welcome to contact us at creations.alea@gmail.com and we can sort the issue out together.

 

7. PERSONAL DATA POLICY

To shop on Aleacreations.com you are asked to provide your

Name

Address

Email address

Telephone/mobile number

The above information, including other information on your purchases, will be kept for 5 years from the year in which you make your purchase, in accordance with Section 10 of the Danish Bookkeeping Act, after which the information is deleted.

However, if you have a login to the webshop, your personal information and order history will not be deleted unless you request it.

The information is not passed on or sold to any third party.

As a customer, you may ask to see what data we hold on you at any time and you may object to the inclusion of certain datain accordance with the applicable legislation on the administration of personal data by contacting the department responsible for personal data (see above).

 

8. LEGAL INFORMATION

Purchases in Aleacreations.com are subject to Danish law. All disputes are to be resolved in a Danish court of law.